Frequently asked questions.

DDD is the state program, part of the Arizona Department of Economic Security, that funds and oversees supports for people with developmental disabilities. DDD does not usually deliver services itself. It authorizes them, and qualified providers like Bella deliver them.

In Arizona, eligibility generally covers people with autism, cerebral palsy, epilepsy, or an intellectual disability that began before age 18 and substantially limits everyday functioning. Children under six may qualify at risk of a developmental disability. DDD makes the eligibility decision, not Bella.

You apply to DDD directly through Arizona DES, with documentation such as evaluations and medical records. DDD reviews eligibility and, once approved, assigns a support coordinator who builds the service plan. We are glad to talk you through what to expect, so call us and ask.

Your support coordinator is your DDD contact. They write and update the planning document that authorizes services, help you choose providers, and stay involved as needs change. You will work with them alongside us.

Yes. Families choose among qualified providers, and you can ask your support coordinator to send a referral to Bella specifically. You can also change providers later if the fit is not right.

For services DDD has authorized, DDD pays the provider, so there is normally no bill to the family. If anything would ever fall outside that authorization, we tell you before it happens, not after.

Day Treatment & Training (DTA) is structured daytime programming for skill-building and community participation. Transportation (TRA) gets people to and from those programs and community activities. Pathways to Work (PTW) is employment readiness and job coaching. Attendant Care (ATC) is one-to-one support at home with daily living and independence.

The pace is usually set by DDD authorization rather than by us. Once the authorization is in place we move quickly, and we will keep you updated at each step rather than leaving you to wonder.

Yes. We have team members who speak Spanish and we will make sure you can talk about your family's needs in the language you are most comfortable in.

We are based in Mesa and serve Mesa and the surrounding East Valley communities. If you are just outside that area, call and ask. We will tell you honestly whether we can serve you well.

Use the referral form on this site or call the office. The form asks only for your contact information, the service you have in mind, and when we can reach you. We will call you back to take the details.

On purpose. This website collects contact information only: no diagnoses, no medical history, no clinical notes. Please do not enter any of that here. We gather it with you directly and keep it in Bella's HIPAA-compliant systems, which is where it belongs.

Yes. You will get an acknowledgement, and a coordinator will follow up on where the referral stands rather than leaving it silent while intake runs.

Capacity moves month to month and differs by service line. Call or send a referral and ask about availability. We would rather tell you plainly than have you wait on a list that is not moving.

It is a background clearance issued by the Arizona Department of Public Safety, and Arizona requires it for direct-care and transportation roles. If you do not have one yet, apply anyway. We will walk you through getting it.

No. Reliability, patience, and genuine care for people matter more to us than a résumé. We train the rest, including Article 9, CPR, and First Aid.

Direct Support Professionals, caregivers, drivers, job coaches, and program staff. Openings are listed on the Careers page.

Through the application on our Careers page. It takes about fifteen minutes, and sensitive fields such as your Social Security number are encrypted before they are stored.